In-home hearing evaluations & fittings — we come to you

Prefer hearing care at home? VirtuHear brings comprehensive hearing evaluations and prescription hearing aid fittings to patients across Chester County — West Chester, Exton, Kennett Square, Downingtown, Malvern, Paoli, Phoenixville, Coatesville, and nearby towns. In-home visits are by appointment (fees apply); the free evaluation is office-only. Same thorough process we use at our downtown West Chester office. We do not sell hearing aids online. We also care for residents of West Chester senior communities.

Call 484-401-9585 · info@virtuhear.com · Request an evaluation

Who in-home care is for

You or a loved one finds travel or parking difficult
A caregiver wants the appointment where you already feel comfortable
You live farther from downtown West Chester and want to skip the drive
You prefer a quieter, private setting for testing and fitting
You want the same prescription care as an office visit at home (fees apply).

What an in-home visit includes

Our licensed Hearing Instrument Specialists bring portable, medical-grade equipment and the same personalized approach used in the clinic.

Conversation about your hearing goals and daily challenges
Comprehensive hearing testing appropriate for prescription care
Plain-language review of results
When appropriate: programming and fitting of Signia, Phonak, Oticon, or Unitron devices
Hands-on guidance for insert, remove, clean, and care
Answers about insurance or hearing benefits, price match, financing options, warranty, and our 30-day refund policy

Prefer the free option? Our in-office evaluation is free. See what it covers: Hearing aids in West Chester: what a free evaluation includes.

How it works — four simple steps

Call or request an appointment. Reach us at 484-401-9585 or use the contact form. We’ll confirm a home visit time Monday–Saturday, 8:00 AM–5:00 PM by appointment.
We come to you. A VirtuHear specialist arrives with everything needed for a full evaluation.
Results and, when ready, a fitting. We explain what we found and discuss options. If prescription hearing aids make sense, we can program and fit them in your home and show you how to use them.
Follow-up that fits your life. Fine-tuning can continue in-home, at our West Chester office, or via remote hearing care after your in-person exam.

Office visit or in-home — your choice

In-home: Ideal when travel is the barrier. Same diagnostic approach and fitting standards we use downtown — delivered at your door.

Office: Prefer to come in? Visit VirtuHear at 103 South High Street, Suite #1 in the borough of West Chester. Left entrance with blue shutters; Suite #1 is the first door on your left. Metered street parking and public garages are nearby in downtown West Chester.

New to hearing aids? Read What to Expect When You First Start Using Hearing Aids.

Insurance and hearing benefits (soft check)

Many Chester County patients don’t realize their health plan already includes hearing aid benefits or discounts. That can mean thousands less than full retail — same product, same warranty.

We’re happy to check your benefits at no cost before you decide. Call 484-401-9585 or read our FAQ: Does insurance cover hearing aids? For your own due diligence on hearing benefits networks, see TruHearing.

Why Chester County families trust VirtuHear

Family-owned care led by John DeSimone, HIS (25+ years in Chester & Delaware Counties), with Stefanie DeSimone (operations & patient care) and Rebecca Beaman, BC-HIS
Free comprehensive exam at our office; in-home evaluations by appointment (fees apply)
Signia, Phonak, Oticon, and Unitron
Price match + 12-month no-interest financing options
3-year loss & damage warranty + 30-day full refund
Remote hearing care after your in-person exam or fitting

VirtuHear — West Chester office (Chester County)

VirtuHear
103 South High Street, Suite #1
West Chester, PA 19382
Phone: 484-401-9585
Email: info@virtuhear.com

Hours: Monday–Saturday 8:00 AM–5:00 PM by appointment · Sunday closed

Areas we serve

Hearing aids in Chester County · West Chester · Exton · Kennett Square · Media · Delaware County

Guides: What a free evaluation includes · Insurance coverage FAQ · Hearing aid cost · Medicare 2026

Ready for better hearing at home?

Chester County patients — schedule your in-home evaluation (and fitting when you’re ready). Call 484-401-9585, email info@virtuhear.com, or request your evaluation today.

In-home visits are not free. Please call 484-401-9585 to ask about scheduling and fees.