In office & In home comprehensive hearing evaluations at no cost to you.
Our promise is to deliver exceptional service and hearing devices to all.
Office Hours
(by appointment only)
08:00 AM – 05:00 PM
08:00 AM – 05:00 PM
08:00 AM – 05:00 PM
08:00 AM – 05:00 PM
08:00 AM – 05:00 PM
08:00 AM – 02:00 PM
About us
VirtuHear is a leading provider of premium hearing aids in West Chester, Pennsylvania. With a commitment to improving the lives of our customers, we offer a wide range of advanced hearing solutions tailored to individual needs. We offer Signia, Phonak, Oticon, and Unitron hearing devices in many different styles and colors.
Our team of highly skilled & knowledgeable Licensed Hearing Instrument Specialists are dedicated to delivering exceptional service and personalized care to ensure that each client receives the best possible outcome.
VirtuHear is a family owned business with far less overhead costs of competitors which enables us to pass the savings along to our clients. We will match or beat any competitors price, service plan. In addition, we offer in-home/ virtual services at no additional cost. Flexible payment options are available with the option of paying over 12 months with no interest. Our hearing devices come with a three year loss & damaged warranty.
OUR PROMISE & COMMITMENT- We will issue a full refund on any device for 30 days from the date of your fitting if you're not completely satisfied. No questions asked.
The Team
John DeSimone
John is a dedicated Hearing Instrument Specialist known for his exceptional ability to assess hearing needs and recommend suitable hearing aid options. John has worked in the hearing aid industry for over 20 years, with extensive knowledge and expertise. He has been providing hearing care in the Delaware and Chester County areas for the past decade. John also holds active Hearing Aid Dispensing licenses in 21 states throughout the United States.
Stefanie DeSimone
Stefanie has an extensive background in tech start-ups. She has worked at the Pentagon, along with executive positions at Amazon (AWS).
Stefanie handles day to day operations along with patient care coordinating. Stefanie has worked alongside John and his hearing aid practices for the past decade.
HOW TO FIND US!
Our entrance is to the left side in the above photo (blue shutters). When entering the building, we will be the first door on your left, suite #1.
To the right side of the building, there is an abundance of parking. Simply write down your license plate, and parking will be paid at no cost to you!
Reviews
excellent
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Don Miller
1 month ago
I love my new hearing aids. Have no regrets over purchasing these on line. John was the best surprise. He has patience and is knowledgeable. Hooray for VirtuHear.
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Melanie Merryweather
1 month ago
Professional, highly skilled & knowledgeable... highly recommend.
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Sixtus Oechsle
1 month ago
John at VirtuHear was a huge help for my neighbor needing hearing aids, she is constantly saying how pleased she was with his service. I highly recommend this company for those looking for quality service and exceptional hearing aids at a price that I found to be very competitive from other doctors in the area.
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Liz Lyon
1 month ago
I was hesitant about doing business over the Internet, but the 45 day money back guarantee convinced me to give it a try. Hear.com has a system to give a hearing test, program hearing aids, do follow-ups on setting them up to your satisfaction in your home. They have videos to explain all the features and how to use the hearing aids. There is always opportunity to reach John by phone to respond to your questions, needs and make adjustments. I have worn hearing aids for 10 or 12 years and have paid more for them, but these are the best I’ve had. I had forgotten how much sound there is in the world and how much I enjoyed music with the new hearing aids
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John Ackerman
2 months ago
John has been very nice and professional.I called him late on Friday and he answered the phone right away, he did a video of the question i had which was very helpful. I would certainly have to give him a good report. John was very good at his job .Like maybe 5 stars .
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Vera Reaser
3 months ago
Hearing Aid FAQ
Which types of hearing aids do you offer?
We offer a range of hearing aid styles including behind-the-ear (BTE), receiver in the ear (RIC), in-the-ear (ITC), and completely-in-canal (CIC) to suit different needs and preferences for each individual needs
Do you accept Insurance and third party providers (TPP)?
John is credentialed with dozens of Insurance companies. Anyone who is a member of listed insurance providers will receive such discounts at the time of purchase. We recommend calling our office prior to your visit to ensure hearing aid coverage is included with your insurance carrier/ TPP.
Do you provide custom hearing aid fittings?
What aftercare services do you offer?
Do you offer comprehensive in-home evaluations?
Yes, we strive on helping those in need that cannot come into a clinic. We conduct a comprehensive hearing evaluation in the comfort of your home, no different from the experience offered in a center. We use state-of- the-art technology which is FDA approved and equally accurate to an in-booth evaluation. The best part, there is no fee for the in-home exam!
What happens if I lose or break the hearing device?
We will replace the hearing aid(s) for a deductable of $150 per unit (one time per unit) within the first 3 years, no matter what happens. If the hearing breaks due to workmanship or no fault of your own, it will be repaired or replaced at no charge for the first 3 years.
After the exam, will I have the option of having all adjustments to the hearing aids done remotely?
Yes, after your comprehensive in-person exam, all needed adjustments for sound clarity can be done at home with a wifi signal, computer or smart phone.
What's the main difference between prescription hearing aids vs over the counter hearing aids as I see advertised?
How common is hearing loss?
Hearing loss affects over 48 million people in the United States. This is close to 20% of the nation!
What causes hearing loss?
Many factors contribute to the development of hearing loss. However other causes of hearing loss include:
- Aging
- Noise exposure
- Heredity
- Certain Antibiotics
- Ear and viral infections
- Chemotherapy and radiation treatments
- Wax buildup
- Trauma
Get in touch
Send us a message and we'll get back to you within 24 hours.