About VirtuHear: Family-Owned Hearing Aid Clinic in West Chester, PA

Office

About us

VirtuHear is a leading provider of high-quality hearing aids in West Chester, PA. With a commitment to improving the lives of our customers, we offer a wide range of advanced hearing solutions tailored to individual needs. We offer Signia, Phonak, Oticon, and Unitron hearing devices in many different styles and colors.
 
Our team of experienced Licensed Hearing Instrument Specialists are dedicated to delivering exceptional service and personalized care to ensure that each client receives the best possible outcome. At VirtuHear, we strive to make a positive impact on the lives of those with hearing loss by providing innovative and effective hearing aid solutions by offering free hearing evaluations at our downtown West Chester location, or at home by appointment (fees apply). We also offer Remote Hearing Care to help reach folks that don’t have the ability to make it into our office.
VirtuHear is a family owned business with far less overhead costs of competitors, which enables us to pass the savings along to our clients. We will match any competitor’s price PLUS offer in-home visits (fees apply) and Remote Hearing Care services. In addition, we offer 12 months/ no interest financing.
 
OUR PROMISE & COMMITMENT– We will issue a FULL refund on any device for 30 days from the date of your delivery if you’re not completely satisfied. This makes it a completely risk-free opportunity!
 
Please feel free to reach out via email or phone with any additional questions, or contact us to book a free hearing evaluation. Call 484-401-9585.

Physicians can refer patients through our physician referral page.

The Team

John DeSimone, VirtuHear hearing instrument specialist

Licensed Hearing Instrument Specialist

John is a licensed hearing instrument specialist who assesses each person’s hearing needs and recommends suitable hearing aid options. He has worked in the hearing aid industry for over 25 years and has provided hearing care throughout the Delaware and Chester County areas. His extensive knowledge and experience inform careful, individualized recommendations. John holds active hearing aid dispensing licenses in several states throughout the United States.

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Stefanie DeSimone
Operations Manager

 Stefanie has an extensive background in tech start-ups. She has worked at the Pentagon, along with executive positions at Amazon (AWS).

Stefanie handles day to day operations along with patient care coordinating. Stefanie has worked alongside John and his hearing aid practices for the past decade.

Rebecca Beaman
Rebecca Beaman

BC-HIS, Board Certified Hearing Instrument Specialist

Rebecca has been a board-certified Hearing Instrument Specialist for 8 years, helping patients find the right hearing solutions and reconnect with the people and moments that matter most. Before becoming a specialist, she worked as a Patient Care Coordinator, where she gained a deeper understanding of the personal frustrations and struggles patients often face in their communication and hearing. That experience shaped the way she cares for her patients today, with empathy and a focus on truly listening to their needs.

Rebecca has worked with patients both in-office and virtually, which allows her to provide care in a space that feels most comfortable to them. Her passion for hearing care also runs in the family. With her father and many relatives in the field, she has seen firsthand how life-changing hearing aids can be, and that legacy continues to inspire her every day.

When she’s not working with patients, Rebecca enjoys spending time with her husband and daughters. Whether traveling together or creating special memories at home, family is always at the center of her life.

Call 484-401-9585Free Office Evaluation