Hearing changes often come on gradually. You might notice that conversations at a crowded table are harder to follow, that the television needs to be louder, or that family members comment on your hearing. VirtuHear provides free comprehensive hearing evaluations and hearing aid care for residents of Kennett Square and southern Chester County, at our office in downtown West Chester or in your home.
Our care is provided by licensed hearing instrument specialists. We take a measured, clinical approach: we test first, explain your results clearly, and only then discuss whether hearing aids may help.
Getting to Our West Chester Office from Kennett Square
Our office is at 103 S High Street, Suite #1, West Chester, PA 19382. From Kennett Square, Kennett Township, or nearby communities such as Avondale, Chadds Ford, or Unionville, it’s a short drive to downtown West Chester.
Metered street parking and public garages are nearby in downtown West Chester.
In-Home Hearing Care in Kennett Square
We offer in-home visits across Chester County, including Kennett Square, with no fee for the visit. A licensed hearing instrument specialist brings the equipment needed for an evaluation and can also handle fittings and follow-up adjustments in your home. This is often helpful for patients with limited mobility, for caregivers, or for anyone who would rather be seen somewhere familiar. Learn more about in-home hearing aid fittings.
What Happens at a Free Hearing Evaluation
A comprehensive evaluation usually takes 45 to 60 minutes. We review your hearing concerns and health history, check your ear canals, test how well you hear different pitches and understand speech, and go over the results with you in plain language. If anything suggests a medical concern, we will recommend that you follow up with your physician. See our hearing test page for details.
Not ready to book? Our free online hearing screening takes a few minutes from home. It isn’t a diagnosis, but it can help you decide on next steps.
Hearing Aid Options and Patient Protections
We fit hearing aids from Signia, Phonak, Oticon, and Unitron, which lets us match the technology to your hearing results and lifestyle. Hearing aids are not sold online. Each device is programmed and fitted in person, with follow-up adjustments in the office, at home, or through Remote Hearing Care.
Our patient protections include:
- A 30-day refund period
- A 3-year loss and damage warranty
- 12 months with no interest (for qualified patients)
- Price matching
Hearing Benefits and Insurance
Some health plans include hearing benefits. We work with networks including TruHearing, UnitedHealthcare Hearing (which includes Epic Hearing), and Amplifon. Coverage differs by plan, so we offer a free hearing benefit check to help you understand what your plan may offer.
Frequently Asked Questions
How do I get from Kennett Square to VirtuHear?
It’s a short drive from Kennett Square to downtown West Chester. If travel is inconvenient, we can see you at home instead.
Is the hearing evaluation free?
Yes. The comprehensive hearing evaluation is free, with no obligation to purchase anything.
Who performs my hearing evaluation?
A licensed hearing instrument specialist performs every evaluation.
Do you offer in-home visits in Kennett Square?
Yes. We provide no-fee in-home visits across Chester County, including Kennett Square, for evaluations, fittings, and follow-up care.
Can you check my hearing benefits before my visit?
Yes. We offer a free hearing benefit check for plans through networks such as TruHearing, UnitedHealthcare Hearing, and Amplifon. Coverage varies, so we confirm details for your specific plan.
More answers are on our hearing aid FAQ page.
Nearby Areas We Serve
West Chester · Chester County · Exton · Downingtown · Malvern · Media · Delaware County
Schedule Your Free Evaluation
Call 484-401-9585 or email info@virtuhear.com to schedule a free hearing evaluation at our West Chester office or in your Kennett Square home. Office hours are Monday through Saturday, 8:00 AM to 5:00 PM, by appointment. We are closed Sunday.