VirtuHear serves patients throughout Delaware County, including Media, Newtown Square, Springfield, Broomall, Havertown, Glen Mills, and nearby communities. From our office in downtown West Chester, and through in-home visits, our licensed hearing instrument specialists provide free comprehensive hearing evaluations, hearing aid fittings, and ongoing care.
We take a calm, clinical approach. We test first, explain your results in plain language, and only then discuss whether hearing aids are appropriate. Our Chester County patients can find local details on our Chester County hearing aids page.
Getting to Our West Chester Office from Delaware County
Our office is at 103 S High Street, Suite #1, West Chester, PA 19382. For most Delaware County residents, downtown West Chester is a short drive west:
- Newtown Square, Broomall, Havertown: West Chester Pike (PA-3) runs west directly into West Chester.
- Media, Glen Mills, Springfield: It’s a short drive west to downtown West Chester.
Metered street parking and public garages are nearby in downtown West Chester.
In-Home Visits Across Delaware County
If travel isn’t convenient, we will come to you. In-home visits are available throughout Delaware County. A licensed hearing instrument specialist brings the equipment needed for an evaluation and can also complete fittings and follow-up adjustments at home. Learn more about in-home hearing aid fittings.
What’s Included
- A free comprehensive hearing evaluation, in the office or at home
- Hearing aids from Signia, Phonak, Oticon, and Unitron
- Price matching
- 12 months with no interest (for qualified patients)
- A 3-year loss and damage warranty and a 30-day refund period
- Remote Hearing Care for follow-up adjustments
- Care from licensed hearing instrument specialists
What to Expect at Your Evaluation
A comprehensive evaluation usually takes 45 to 60 minutes. We review your hearing concerns and health history, check your ear canals, test how well you hear tones and understand speech, and discuss the results with you. If anything suggests a medical concern, we will recommend that you see your physician. Details are on our hearing test page. If you’d like a first step from home, try our free online hearing screening. It is a screening, not a diagnosis.
Prescription Hearing Aids vs. Over-the-Counter Devices
Over-the-counter hearing aids are designed for adults with perceived mild to moderate hearing loss, and you set them up yourself. Prescription hearing aids are programmed to your measured hearing results by a licensed hearing instrument specialist and adjusted over time, in the office, at home, or through Remote Hearing Care. An evaluation helps clarify which approach suits your hearing. VirtuHear does not sell hearing aids online; every fitting is done in person.
Hearing Benefits and Insurance
Some health plans include hearing benefits. We work with networks including TruHearing, UnitedHealthcare Hearing (which includes Epic Hearing), and Amplifon. Because coverage varies by plan, we offer a free hearing benefit check so you know what your plan may offer before deciding. For general background, see Does insurance cover hearing aids?
Frequently Asked Questions
Do you have an office in Delaware County?
Our office is in downtown West Chester, a short drive from most of Delaware County. We also provide in-home visits throughout Delaware County.
Is the hearing evaluation free?
Yes. The comprehensive hearing evaluation is free, with no obligation to purchase.
Who will see me?
Your care is provided by a licensed hearing instrument specialist.
Which hearing aid brands do you fit?
We fit Signia, Phonak, Oticon, and Unitron hearing aids, and recommend options based on your results and lifestyle.
Can you check my hearing benefits?
Yes. We offer a free benefit check for plans through networks such as TruHearing, UnitedHealthcare Hearing, and Amplifon. Coverage depends on your specific plan.
More answers are on our hearing aid FAQ page.
Nearby Areas We Serve
Media · West Chester · Kennett Square · Exton · Downingtown · Malvern · Chester County
Book from Delaware County
Call 484-401-9585 or email info@virtuhear.com to schedule a free hearing evaluation at our West Chester office or in your home. Office hours are Monday through Saturday, 8:00 AM to 5:00 PM, by appointment. We are closed Sunday.