If you live in Media and have started to miss parts of conversations, ask people to repeat themselves, or find busy restaurants tiring, a careful hearing evaluation is a sensible place to start. VirtuHear provides free comprehensive hearing evaluations and hearing aid care for Media and the rest of Delaware County, at our office in downtown West Chester or in your home.
Our care is provided by licensed hearing instrument specialists. We test first, explain what we find in plain language, and then talk through whether hearing aids are appropriate for you. There is no pressure and no obligation.
Getting to Our West Chester Office from Media
Our office is at 103 S High Street, Suite #1, West Chester, PA 19382. From Media, it’s a short drive to downtown West Chester.
Metered street parking and public garages are nearby in downtown West Chester.
In-Home Hearing Care in Media
If driving to West Chester isn’t practical, we can come to you. In-home visits are available in Media and throughout Delaware County. A licensed hearing instrument specialist brings the equipment needed for an evaluation and can also handle fittings and follow-up adjustments at home. Families often choose this for a parent with limited mobility, or simply because a familiar setting is more comfortable. Learn more about in-home hearing aid fittings.
What Happens at a Free Hearing Evaluation
A comprehensive evaluation usually takes 45 to 60 minutes. It typically includes a review of your hearing concerns and health history, a visual check of the ear canals, testing of how well you hear tones and understand speech, and a clear discussion of your results. If your results suggest a medical issue, we will recommend that you follow up with your physician. You can read more on our hearing test page.
If you’re not ready to book yet, our free online hearing screening takes a few minutes at home. It is a screening, not a diagnosis, but it can help you decide whether a full evaluation makes sense.
Hearing Aid Options and Patient Protections
We fit hearing aids from Signia, Phonak, Oticon, and Unitron, so we can recommend technology based on your hearing results and daily routine rather than a single manufacturer. Hearing aids are not sold online. Each device is programmed and fitted in person, then fine-tuned at follow-up visits or through Remote Hearing Care.
Our patient protections include:
- A 30-day refund period
- A 3-year loss and damage warranty
- 12 months with no interest (for qualified patients)
- Price matching
Hearing Benefits and Insurance
Some health plans include hearing benefits. We work with networks including TruHearing, UnitedHealthcare Hearing (which includes Epic Hearing), and Amplifon. Coverage differs from plan to plan, so we offer a free hearing benefit check to help you understand what your plan may offer before you make any decisions.
Frequently Asked Questions
How do I get from Media to VirtuHear?
It’s a short drive from Media to downtown West Chester. If travel is difficult, we also offer in-home visits in Media.
Is the hearing evaluation free?
Yes. The comprehensive hearing evaluation is free and carries no obligation to purchase hearing aids.
Who performs the evaluation?
Every evaluation is performed by a licensed hearing instrument specialist.
Can you check whether my plan includes hearing benefits?
Yes. We offer a free hearing benefit check for plans through networks such as TruHearing, UnitedHealthcare Hearing, and Amplifon. Benefits vary, so we review each plan individually.
Can my appointment take place at home in Media?
Yes. In-home visits are available in Media and across Delaware County for evaluations, fittings, and follow-up care.
More answers are on our hearing aid FAQ page.
Nearby Areas We Serve
Delaware County · West Chester · Kennett Square · Exton · Downingtown · Malvern · Chester County
Schedule Your Free Evaluation
Call 484-401-9585 or email info@virtuhear.com to schedule a free hearing evaluation at our West Chester office or in your Media home. Office hours are Monday through Saturday, 8:00 AM to 5:00 PM, by appointment. We are closed Sunday.