Book a free hearing evaluation
★★★★★ 5.0 from 139 Google reviews · Family-owned · Signia, Phonak, Oticon and Unitron · In-network with many insurance plans
If you live in Media and have started to miss parts of conversations, ask people to repeat themselves, or find busy restaurants tiring, a careful hearing evaluation is a sensible place to start. VirtuHear provides free comprehensive hearing evaluations and fits hearing aids in Media, PA, with care for Media and the rest of Delaware County, at our office in downtown West Chester. In-home visits are available by appointment (fees apply).
Our care is provided by licensed hearing instrument specialists. We test first, explain what we find in plain language, and then talk through whether hearing aids are appropriate for you. There is no pressure and no obligation.
Our office is at 103 S High Street, Suite #1, West Chester, PA 19382. From Media, it’s a short drive to downtown West Chester.
For most Media residents the drive takes about 25 minutes, depending on traffic and your starting point. The usual route is US-1 South, then either PA-352 North or US-322 West toward West Chester; either way, follow signs into the West Chester borough center and High Street.
Metered street parking and public garages are nearby in downtown West Chester. Allow extra time during weekday rush hours on US-1 and West Chester Pike. If you would like help with directions, call us and we will walk you through the route.
If you are coming from farther west in Chester County, our page on hearing aids in Chester Springs covers the drive to our office.
Media is the county seat of Delaware County, and many of our patients from the 19063 area tell us they appreciate an office that is easy to reach without heading into Philadelphia. From State Street, most people take US-1 South (Baltimore Pike) out of town, then pick up PA-352 North or US-322 West toward West Chester. In ordinary traffic the trip is about 25 minutes, and the roads are straightforward for drivers who prefer to avoid highways.
We also see patients from the communities around Media. Residents of Rose Valley and Wallingford typically head west on US-1 and follow the same route. Patients in Upper Providence often find PA-252 a convenient way to reach US-1, and people in Middletown Township are already close to the US-1 and PA-352 corridor, which makes the drive a little shorter. If you are coming from a different starting point, call us and we will suggest the simplest way in.
Our office is in downtown West Chester, a walkable borough with shops and restaurants near High Street, so some patients pair an appointment with lunch or errands. Appointments are available Monday through Saturday, 8:00 AM to 5:00 PM, which can help if weekday time off is hard to arrange. Saturday visits are popular with adult children who want to come along with a parent.
For patients who would rather not drive, in-home visits (fees apply) are available in Media, Rose Valley, Wallingford, Upper Providence and Middletown Township. After your fitting, many follow-up adjustments can also be handled through Remote Hearing Care, so you do not need to make the trip every time a small change is needed. If a hearing aid needs repair, most repairs take about one week, and we will explain the timeline and your options before any work begins.
The evaluation process is the same at home or in our office; it’s free in the office, and home visits have a fee: a thorough evaluation, a clear explanation of the results, and a recommendation based on your hearing and daily routine.
If driving to West Chester isn’t practical, we can come to you by appointment (fees apply). In-home visits are available in Media and throughout Delaware County (fees apply). A licensed hearing instrument specialist brings the equipment needed for an evaluation and can also handle fittings and follow-up adjustments at home. Families often choose this for a parent with limited mobility, or simply because a familiar setting is more comfortable. Learn more about in-home hearing aid fittings.
A comprehensive evaluation usually takes 45 to 60 minutes. It typically includes a review of your hearing concerns and health history, a visual check of the ear canals, testing of how well you hear tones and understand speech, and a clear discussion of your results. If your results suggest a medical issue, we will recommend that you follow up with your physician. You can read more on our hearing test page. Learn about our free hearing evaluation in our West Chester office.
If you’re not ready to book yet, our free online hearing screening takes a few minutes at home. It is a screening, not a diagnosis, but it can help you decide whether a full evaluation makes sense.
During every evaluation we look in the ear canals. If we see earwax buildup or anything that needs medical attention, we explain what we found and refer you to your physician or another appropriate provider before testing or fitting continues.
We carry Signia, Phonak, Oticon and Unitron hearing aids.
We fit hearing aids from Signia, Phonak, Oticon, and Unitron, so we can recommend technology based on your hearing results and daily routine rather than a single manufacturer. Hearing aids are not sold online. Each device is programmed and fitted in person, then fine-tuned at follow-up visits or through Remote Hearing Care.
Our patient protections include:
Some health plans include hearing benefits. We work with networks including TruHearing, UnitedHealthcare Hearing (which includes Epic Hearing), and Amplifon. Coverage differs from plan to plan, so we offer a free hearing benefit check to help you understand what your plan may offer before you make any decisions.
Most Media residents reach downtown West Chester in about 25 minutes via US-1 to PA-352 north, or US-322 West via PA-3 (West Chester Pike), depending on traffic. If travel is difficult, we also offer in-home visits in Media (fees apply).
Yes. The comprehensive hearing evaluation in our West Chester office is free, with no obligation to buy hearing aids. In-home visits have a fee.
Every evaluation is performed by a licensed hearing instrument specialist.
Yes. We offer a free hearing benefit check for plans through networks such as TruHearing, UnitedHealthcare Hearing, and Amplifon. Benefits vary, so we review each plan individually.
Yes. In-home visits are available in Media and across Delaware County for evaluations, fittings, and follow-up care (fees apply).
No. We check your ear canals during every evaluation, and if earwax or another concern needs attention, we refer you to your physician or an appropriate provider.
Often, yes. We service many major brands; bring the device in or ask about a home visit (fees apply) and we will explain your options.
Most repairs take about one week. We explain the expected timeline and your options before any work begins.
Remote Hearing Care is our service for making many follow-up adjustments to your hearing aids without an office visit, which can save Media patients the drive to West Chester.
Yes. Patients from these communities near Media visit our West Chester office, and in-home visits (fees apply) are also available in these areas.
More answers are on our hearing aid FAQ page.
Delaware County · West Chester · Kennett Square · Exton · Downingtown · Malvern · Chester County · Glen Mills
Call 484-401-9585 or email info@virtuhear.com to schedule a free hearing evaluation at our West Chester office. In-home visits in Media are available by appointment (fees apply). Office hours are Monday through Saturday, 8:00 AM to 5:00 PM, by appointment. We are closed Sunday.