If you live in Glen Mills and have noticed that conversations at dinner take more concentration, that the television keeps creeping louder, or that you miss parts of phone calls, a careful hearing evaluation is a sensible first step. VirtuHear provides free comprehensive hearing evaluations and hearing aid care for Glen Mills (19342) and the surrounding Thornbury and Concord Township area of Delaware County, at our office in downtown West Chester or in your home.
Our care is provided by licensed hearing instrument specialists. We take a calm, clinical approach: we test first, explain what we find in plain language, and only then talk about whether hearing aids are likely to help. There is no pressure and no obligation.
Getting to Our West Chester Office from Glen Mills
Our office is at 103 S High Street, Suite #1, West Chester, PA 19382, in the center of the borough. For most Glen Mills residents the drive takes about 15 to 20 minutes, depending on traffic and your starting point.
- From the US-202 side of Glen Mills and Thornbury: Take US-202 North toward West Chester and follow signs into the borough center and High Street.
- From the US-1 corridor and Concord Township: Head toward PA-926 and continue west toward West Chester, then follow signs into the borough center.
Metered street parking and public garages are nearby in downtown West Chester. Allow a little extra time during weekday rush hours on US-202 and US-1. If you would like help choosing a route, call us and we will walk you through it.
In-Home Hearing Care in Glen Mills
Not everyone wants, or is able, to travel for an appointment. We offer in-home visits in Glen Mills and across the Thornbury and Concord Township area. A licensed hearing instrument specialist brings the equipment needed for an evaluation and can also handle fittings and follow-up adjustments in your home. Families often choose this for a parent with limited mobility, and some patients simply prefer a familiar, quiet setting. Learn more about in-home hearing aid fittings.
What a Visit Includes for Glen Mills Patients
A comprehensive evaluation usually takes 45 to 60 minutes. Whether you are seen in the office or at home, the services available are the same:
- Hearing evaluation: a review of your hearing concerns and health history, testing of how well you hear tones and understand speech, and a clear explanation of the results. You can read how our hearing test in West Chester works before you come in.
- Hearing aid fittings: devices are programmed to your test results, checked in your ear, and fine-tuned at follow-up visits.
- Repairs and maintenance: cleaning, part replacement, and troubleshooting, including for many hearing aids purchased elsewhere.
- In-home fittings: evaluation, fitting, and follow-up adjustments at home in Glen Mills.
- Free hearing benefit check: a review of what your health plan may offer before you make any decisions.
During every evaluation we look in the ear canals. If we see earwax buildup or anything that needs medical attention, we explain what we found and refer you to your physician or another appropriate provider before testing or fitting continues.
Hearing Aid Options and Patient Protections
We fit hearing aids from Signia, Phonak, Oticon, and Unitron, so we can recommend technology based on your hearing results and daily routine rather than a single manufacturer. Hearing aids are not sold online. Each device is programmed and fitted in person, then fine-tuned at follow-up visits or through Remote Hearing Care.
Our patient protections include:
- A 30-day refund period
- A 3-year loss and damage warranty
- 12 months with no interest (for qualified patients)
- Price matching
Hearing Benefits and Insurance
Some health plans include hearing benefits. We work with networks including TruHearing, UnitedHealthcare Hearing (which includes Epic Hearing), and Amplifon. Coverage differs from plan to plan, so we offer a free hearing benefit check to help you understand what your plan may offer before your appointment.
Frequently Asked Questions
How do I get from Glen Mills to VirtuHear?
Most Glen Mills residents reach downtown West Chester in about 15 to 20 minutes via US-202 North or via US-1 and PA-926, depending on traffic and where you start. If travel is difficult, we also offer in-home visits in Glen Mills.
Where should I park when I visit the office?
Metered street parking is available on High Street and nearby blocks in downtown West Chester, and public parking garages are within a short walk. If walking any distance is difficult, ask about an in-home visit.
Is the hearing evaluation free?
Yes. The comprehensive hearing evaluation is free and carries no obligation to purchase hearing aids.
Who performs the evaluation?
Every evaluation is performed by a licensed hearing instrument specialist.
Do you remove earwax?
No. We check your ear canals during every evaluation, and if earwax or another concern needs attention, we refer you to your physician or an appropriate provider.
Can you repair a hearing aid I bought somewhere else?
Often, yes. We service many major brands. Bring the device to our office or ask about a home visit, and we will check it and explain your options.
Can my appointment take place at home in Glen Mills?
Yes. In-home visits are available in Glen Mills, Thornbury, and Concord Township for evaluations, fittings, and follow-up care.
More answers are on our hearing aid FAQ page.
Nearby Areas We Serve
West Chester · Media · Kennett Square · Delaware County · Chester County · Exton · Malvern · Downingtown
Schedule Your Free Evaluation
Call 484-401-9585 or email info@virtuhear.com to schedule a free hearing evaluation at our West Chester office or in your Glen Mills home. Office hours are Monday through Saturday, 8:00 AM to 5:00 PM, by appointment. We are closed Sunday.