Book a free hearing evaluation
★★★★★ 5.0 from 139 Google reviews · Family-owned · Signia, Phonak, Oticon and Unitron · In-network with many insurance plans
Hearing changes often come on gradually. You might notice that conversations at a crowded table are harder to follow, that the television needs to be louder, or that family members comment on your hearing. VirtuHear provides free comprehensive hearing evaluations and hearing aid care for residents of Kennett Square and southern Chester County, at our office in downtown West Chester. In-home visits by appointment (fees apply).
Our care is provided by licensed hearing instrument specialists. We take a measured, clinical approach: we test first, explain your results clearly, and only then discuss whether hearing aids may help.
Our office is at 103 S High Street, Suite #1, West Chester, PA 19382. From Kennett Square, Kennett Township, or nearby communities such as Avondale, Chadds Ford, or Unionville, it’s a short drive to downtown West Chester.
For most Kennett Square residents the drive takes about 25 minutes, depending on traffic and your starting point. The usual route is US-1 to PA-52 north, which leads toward West Chester; from there, follow signs into the borough center and High Street. Patients coming from Chadds Ford or Unionville can use whichever of those roads is closest.
Metered street parking and public garages are nearby in downtown West Chester. Allow extra time during weekday rush hours on US-1. If you would like help with directions, call us and we will walk you through the route.
We offer in-home visits across Chester County, including Kennett Square (fees apply). A licensed hearing instrument specialist brings the equipment needed for an evaluation and can also handle fittings and follow-up adjustments in your home. This is often helpful for patients with limited mobility, for caregivers, or for anyone who would rather be seen somewhere familiar. Learn more about in-home hearing aid fittings.
Schedule a free hearing evaluation in our West Chester office. A comprehensive evaluation usually takes 45 to 60 minutes. We review your hearing concerns and health history, check your ear canals, test how well you hear different pitches and understand speech, and go over the results with you in plain language. If anything suggests a medical concern, we will recommend that you follow up with your physician. See our hearing test page for details.
Not ready to book? Our free online hearing screening takes a few minutes from home. It isn’t a diagnosis, but it can help you decide on next steps.
During every evaluation we look in the ear canals. If we see earwax buildup or anything that needs medical attention, we explain what we found and refer you to your physician or another appropriate provider before testing or fitting continues.
We fit hearing aids from Signia, Phonak, Oticon, and Unitron, which lets us match the technology to your hearing results and lifestyle. Hearing aids are not sold online. Each device is programmed and fitted in person, with follow-up adjustments in the office, at home, or through Remote Hearing Care.
Our patient protections include:
Some health plans include hearing benefits. We work with networks including TruHearing, UnitedHealthcare Hearing (which includes Epic Hearing), and Amplifon. Coverage differs by plan, so we offer a free hearing benefit check to help you understand what your plan may offer.
Most Kennett Square residents reach downtown West Chester in about 25 minutes via US-1 to PA-52 north, depending on traffic. If travel is inconvenient, we can see you at home instead (fees apply).
Yes. The comprehensive hearing evaluation in our West Chester office is free, with no obligation to buy anything.
A licensed hearing instrument specialist performs every evaluation.
Yes. We provide in-home visits across Chester County, including Kennett Square, for evaluations, fittings, and follow-up care (fees apply).
Yes. We offer a free hearing benefit check for plans through networks such as TruHearing, UnitedHealthcare Hearing, and Amplifon. Coverage varies, so we confirm details for your specific plan.
No. We check your ear canals during every evaluation, and if earwax or another concern needs attention, we refer you to your physician or an appropriate provider.
Often, yes. We service many major brands; bring the device in or ask about a home visit (fees apply) and we will explain your options.
More answers are on our hearing aid FAQ page. Patients from farther north in Chester County can read about hearing aids in Chester Springs, where patients visit our West Chester office.
West Chester · Chester County · Exton · Downingtown · Malvern · Media · Delaware County · Glen Mills
Call 484-401-9585 or email info@virtuhear.com to schedule a free hearing evaluation at our West Chester office. In-home visits in Kennett Square are available by appointment (fees apply). Office hours are Monday through Saturday, 8:00 AM to 5:00 PM, by appointment. We are closed Sunday.