At VirtuHear, we fully understand the importance of your hearing aids. If something goes wrong with your devices, you need fast and reliable repairs. Our team offers comprehensive hearing aid repair services designed to keep your devices working as well as they can. We make sure you can stay connected to the sounds that matter most, through routine cleanings or more advanced troubleshooting.
We help maintain the reliability of your hearing aids, from simple cleanings to more in-depth repairs. Every adjustment and repair is done with precision, care, and attention to every detail, so your device functions properly.
Maintenance and Repair by Experts
Even the top-of-the-line hearing aids need regular maintenance. Every day exposure to moisture, earwax, and other debris can affect overall performance over time. VirtuHear offers professional cleanings and testing, as well as part replacement, to help extend the life of your hearing aids.
Our team is well-trained to service the majority of major styles and models. If you need a simple tune-up on your devices or a complete internal repair, you will receive clear information about what is needed, how long it will take, and the total cost. We do not care for surprises, so we are upfront about everything. We do not just fix problems. We want to help prevent them through proactive care and guidance from professionals.
Common repair and maintenance services include:
- General cleaning that includes microphones, tubing, and receivers
- Adjustments and reprogramming of devices for improved sound performance
- Replacing damaged parts like battery doors, tubing, or domes
- Repairing common moisture damage and corrosion issues
- Testing functionality while making real-world adjustments.
Scheduling a Repair
If your hearing aids are not working like they should or like they used to, consider scheduling a professional servicing. Many common issues can be repaired quickly, but it is the early attention that is important. Addressing minor issues can help prevent more significant, costly problems. Our team can usually restore your devices on the spot or at least provide a temporary solution until more detailed repairs are completed.
Signs your devices may need servicing:
- Weak, distorted, or intermittent sound
- A new feedback or whistling that is not usually present
- A shorter-than-normal battery life
- Any physical damage, like cracks or loose parts
- The device feels uncomfortable or fits differently than when new.
Our Repair Process
VirtuHear’s repair process was created to be convenient, stress-free, and transparent. When you bring in or send your hearing aids to us for service, we follow a simple three-step process. This means you get the fastest possible results.
- Assessment and Diagnosis
We start by carefully inspecting your devices to find the source of the problem. This includes checking for blockages, testing the microphone and receiver performance, and verifying the programming. You’ll receive a clear explanation of the problem and a recommended repair plan.
- Repair or Replacement
Many repairs can be completed in the office during your visit. For more in-depth issues or internal damage, we’ll handle shipping to the manufacturer and manage all communication on your behalf. Our goal is to minimize downtime and return your devices to like-new condition.
- Verification and Return
Before returning your devices, we thoroughly test them to ensure sound quality and comfort. We’ll review proper maintenance and storage steps with you to help prevent future issues.
FAQs
How long do repairs usually take?
A simple cleaning or adjustment can often be completed the same day. Repairs that are more extensive or that require the device to be sent to the manufacturer can take one to two weeks. We will keep you updated throughout the process.
Can you fix devices not purchased at VirtuHear?
Yes. We are happy to work with most hearing aid models, even if they were bought elsewhere.
Are there warranties on repairs?
Yes. All repairs we complete come with a limited warranty that covers parts and labor. We will review the details with you before the work begins.
Proactive Care for the Long-Term
Hearing aids are an investment in your quality of life. Through regular maintenance and prompt repair service, you are protecting that investment while hopefully avoiding replacement costs. We recommend scheduling cleanings every few months or more frequently if you are experiencing a problem. Schedule a visit today to enjoy better hearing.
